E-mail: firstname.lastname@example.org; or
Post: Little Goldie Street, Wynyard, Tasmania, 7325 Australia
Personal information means information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion. The personal information which we collect, store, use and disclose may include:
Some personal information is considered ‘sensitive information’ for the purposes of the Privacy Act. The sensitive information which we may collect, store, use and may disclose includes information or an opinion about an individual’s:
In most circumstances, it is impractical for people to communicate with us anonymously. We need to identify you to assist you effectively. However, in circumstances where it is lawful and practicable to do so, we will provide you with the option of not identifying yourself, or using a pseudonym, when entering into communications with us.
We only collect personal information by lawful and fair means where reasonably necessary for our functions or activities as a theatre company providing theatre productions, commissions and learning experiences, live and on-line.
When asking you to provide personal information, Big hART will inform you of the purpose of gathering such information, the nature of the third parties to whom Big hART will provide that information, and Big hART’s contact point.
We collect personal information which you provide to us in the course of:
We may also obtain personal information about you from legitimate third-party sources including list brokers, referral agents and other data providers or organisations that share data in circumstances where it is lawful and/or you have given permission for them to do so. Finally, we may be provided with personal information such as your name and email address from a third party if that third party purchases tickets on your behalf (e.g., where you are part of a group booking), or purchases a gift certificate for you.
Subject to certain exceptions under the Privacy Act, we only collect sensitive information about you if you consent to the collection of the information and the information is reasonably necessary for one or more of Big hART’s functions or activities. The provision of sensitive information to Big hART on a voluntary basis will be taken to be consent for this purpose.
From time to time, we may receive unsolicited personal information about you. Unsolicited personal information is information we may receive from you which is not in response to a request by us for that information.
Where we receive unsolicited personal information about you (either directly from you or from a third party), we will consider, within a reasonable period, whether we could have collected that personal information from you had the personal information been solicited.
Where we determine that we could not have collected the unsolicited personal information had it been solicited, we will destroy or de-identify that unsolicited personal information as soon as practicable, provided it is lawful and reasonable to do so.
As with many commercial websites, Big hART may also use ‘cookies’ to collect information which tells us about visitors to our website. As you navigate through our website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as Unique Device Identifiers (UDI), cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). In certain circumstances, this information may be considered anonymous information or personal information under the Privacy Act. This is dependent on the device used and the method by which you connect to the Internet. For example, while this information is generally not linked to the identity of visitors, it may be linked where our website is accessed via links in an email we have sent or where we are able to uniquely identify the device or user accessing our website.
Our website may use and combine such passively collected anonymous information or personal information from various third-party sources to provide better service to our website visitors and users, customise our website based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve our website for your use. We may combine your visitor session information or other information collected through tracking technologies with personally identifiable information from time to time in order to understand and measure your online experiences and to determine what products, promotions and services are likely to be of interest to you. By accessing our website (including via links in an email we have sent), you consent to information about you being collected, compiled, and used in this way.
For more information about cookies and how you can opt out, you can visit http://www.youronlinechoices.com.au.
Big hART may provide areas on a website where you can upload user-generated content, post or provide information about yourself, share photos, communicate with other users, provide reviews for content, products and/or services or interact with or vote on particular content. This information may be shared with others and may be publicly posted on our website, including without limitation, other social media platforms and other public forums in which you choose to participate. This information may become publicly available and may be read, collected, and used by others outside of our website. Big hART is not responsible for the conduct of others who may read, collect, and use this information.
We may collect, store (in hard copy or electronic form), use or disclose and otherwise process your personal information for the primary purpose of conducting and supporting our functions or activities as a theatre company providing theatre productions, commissions and learning experiences, live and on-line, in Western Australia. Without limiting the foregoing, we may collect, store, use or disclose your personal information:
Without legitimate grounds for doing so, Big hART does not provide personal information you provide to us to third parties other than to:
Big hART will not use your personal information for a secondary purpose unless:
Big hART may also aggregate data for the purposes of market research and analysis. Where this occurs, your information is de-identified by removing data that can identify you, such as your name, address, and telephone number.
We are based in Australia, so your personal information will be processed in Australia. Big hART does not send your personal information to third parties located overseas.
Unless you request otherwise, we may also use your personal information for marketing purposes to send you news, information about our activities and general promotional material which we believe may be useful or of interest to you. If you receive communications from Big hART which you do not wish to receive, you may remove your name from the database either by utilising the functional unsubscribe facility (if the communication is via a commercial electronic message) or by contacting Big hART via:
Despite removing your name from the database from receiving future advertising and marketing information, Big hART may send you non-commercial administrative communications. Administrative communications are those that relate to a Big hART user account and may include administrative and transaction confirmations, requests and inquiries or information about a particular Big hART user account.
Personal information will not be collected by any person who is known by Big hART to be under the age of fifteen without the consent of a parent or legal guardian.
Persons under age fifteen should only use our website with the involvement and consent of a parent or legal guardian.
If Big hART merges with, or is acquired by, another company, or sells all or a portion of its assets, your personal information may be disclosed to our advisers and any prospective purchaser’s adviser and may be among the assets transferred.
We take reasonable steps to protect your data from misuse, interference, and loss, and from unauthorised access, modification, or disclosure.
Subject to any exceptions in the Privacy Act, if you have provided us with personal information, you have a right to request access to it. If you are of the belief that Big hART holds personal information relating to you and you wish to obtain access to this information, please contact us. We may ask you to provide proof of your identity if you request access to or correction of your personal information.
In the event that a request for access is made, we will review our records to determine what personal information relating to you we hold and endeavour to respond to your request within a reasonable period after the request is made, but in any event, within 30 days.
Once we have notified you of the nature of the personal information relating to you which we hold, we will give you access to your personal information in the manner requested by you, if it is reasonable and practicable to do so.
We do not levy a charge in respect of the making of a request for access to personal information held by us. However, we may charge you for the reasonable costs incurred by us in providing you with access to the personal information held by us.
The Privacy Act provides instances where a holder of personal information may refuse to provide an individual with access to their personal information. If we refuse to give you access to your personal information, we will give you a written notice that sets out our reasons for the refusal and the mechanisms available to complain about our refusal.
Big hART takes reasonable steps to keep your personal information as accurate, complete, and up to date as possible. We make an effort to ensure this data is of high quality, but this relies on the accuracy and frequency of data provided by you.
You can assist us by notifying us if your circumstances change, such as if your name or address changes.
If we hold personal information about you and you request that we correct the information, we will take reasonable steps to rectify the situation free of charge if we are satisfied that the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. If we refuse to correct your personal information, we will give you a written notice setting out our reasons for the refusal and the mechanisms available to complain about the refusal.
If you wish to make a complaint about a breach of your privacy by Big hART, you may contact us. All complaints will be investigated by an appropriately qualified representative of Big hART. We will endeavour to resolve your complaint as quickly as possible and, in any event, within 30 days. We will notify you of the outcome of any investigation, including how we propose to resolve your complaint and what, if any, corrective measures we will implement.
If you are not satisfied with our handling of your complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For more information about doing so, visit https://www.oaic.gov.au/privacy/privacy-complaints/.